🔧
Troubleshooting
Login page → Forgot password → enter email → click reset link (valid 60 min). Check spam if not received.
Check your spam folder, verify your account email, and check the in-app chat section. Guest messages are delivered immediately.
Check lighting, damage, distance (10-30cm), cleanliness. Try another device. Reprint if needed — data stays unchanged.
Get helpful tips by email
Subscribe to receive product tips, how-to guides, and updates that help you get the most out of itemID.