Documentation
In-depth guides and references
Getting Started
Attaching Labels
Best practices for label placement by item type.
Creating Your First ID
Complete guide to registering your first item.
Creating Your Account
Step-by-step guide to creating your account, verifying email, and setting up your profile.
Printing Labels
How to customize, download, and print QR code labels.
What is itemID?
How itemID connects physical items to digital identities via QR codes.
Features
AI Content Features
Explore how itemID uses AI to generate descriptions for points of interest and trails, translate content, and create audio guides.
Chat & Messaging
Complete guide to the real-time messaging system.
Customizing Your Labels
In-depth guide to the label designer.
Item Statuses Explained
Understanding the status system and when to use each status.
Licensed Products Platform
Learn how itemID connects physical merchandise to digital experiences through QR codes, NFC tags, and the licensed products platform.
ID Types
Emergency Cards Guide
Creating emergency cards with vital health information.
Facilities Complete Guide
Register facilities, track their status, and receive user feedback through QR codes.
Items Complete Guide
Everything about registering, managing, and protecting your belongings with itemID.
Pets Complete Guide
Everything about pet profiles, collar tags, and missing posters.
Places Complete Guide
Everything about creating places, discovering points of interest, and sharing your favorite spots on the Explorer map.
Troubleshooting
Account Access Issues
Login problems, password reset, and email verification.
Label Printing & Quality Issues
Solutions for common problems when printing and applying QR code labels.
Message Delivery Issues
Troubleshooting email, in-app, and push notifications.
QR Code Scanning Issues
Solutions for common QR scanning problems.
Exploration
Achievement System
Badges, progress tracking, and milestone notifications in itemID.
Achievements & Gamification
Guide to the achievement system β badges, points, and exploration milestones.
Campaigns: Progress, Countdowns & Events
Detailed guide to campaign engagement β progress bars, countdowns, community goals, and event mechanics.
Campaign Management
Discover how organizations run marketing campaigns, golden ticket promotions, and souvenir collection challenges through the itemID platform.
Check-ins & Achievements
How check-ins work, what happens when you visit a place, and how achievements are awarded.
Community Networks
Alert Best Practices
Tips and best practices for creating effective community alerts on itemID.
Alert System Guide
How the community alert system works on itemID β creating alerts, rate limiting, notifications, and resolution workflows.
Community Networks Overview
Introduction to Community Networks on itemID β local groups that help neighbours recover lost items, find missing pets, and respond to emergencies together.
Joining Communities Guide
How to discover, join, and manage your Community Network memberships on itemID.
Notification Channels & Digests
Comprehensive guide to notification channels and email digest options for Community Networks on itemID.