How do sighting reports work?

๐Ÿค Community1 min readยทUpdated today

Sighting Reports

When someone spots a potentially missing item or pet that has an active community alert, they can submit a sighting report. This notifies the owner and adds the sighting to the alert timeline.

Submitting a Sighting

When you see something that matches an active alert, tap "Report Sighting" on the alert page. You will be guided through:

  1. Confidence level: How sure are you this is the right item/pet? ("Certain", "Fairly sure", "Possible match")
  2. Conditions: Select chips describing the state โ€” for example, "Appears healthy", "Looks injured", "Dirty/damaged"
  3. Movement direction: If the animal or item was moving, indicate the general direction ("Heading north", "Stationary", etc.)
  4. Location: Pin the exact spot on the map
  5. Photo (optional): Upload a photo to help the owner verify

Private Photos

Sighting photos are private by default. Only the alert owner can see uploaded photos โ€” they are never shown publicly in the community feed. This protects the reporter and the owner's privacy.

Contact Preferences

When submitting a sighting, you can choose how (or if) the owner can contact you:

  • Via itemID messaging: The owner can send you a message through the platform
  • Email: Provide an email address for direct follow-up
  • Anonymous: Submit without any contact details

Viewing Sightings

As an alert owner, you can view all sighting reports in the alert detail page. Each sighting shows:

  • A confidence indicator
  • Conditions and movement chips
  • Location on the map
  • Photo (if provided)
  • Timestamp and reporter badge

Tips for Good Sighting Reports

  • Be honest about your confidence level โ€” "Possible match" is perfectly fine
  • Select all relevant condition chips to give the owner a clear picture
  • If the animal was moving, indicate where it was heading
  • A photo dramatically increases the usefulness of your report

Related Documentation

More in this category

Was this article helpful?

Get helpful tips by email

Subscribe to receive product tips, how-to guides, and updates that help you get the most out of itemID.

Still have questions?

Browse our Help Center or get in touch.

Visit Help Center