How do I get notified about new messages?

๐Ÿ’ฌ Messaging & Chat1 min readยทUpdated today

Message Notifications

Never miss a message from a finder. Here's how notifications work:

Notification Types

  • Email โ€” Sent to all users. Check spam folder!
  • Push notifications โ€” Instant alerts (Plus feature)
  • In-app badge โ€” Unread count in dashboard

Email Notifications

Enabled by default. Every new message triggers an email. To ensure delivery:

  • Add itemid.io to your contacts
  • Check spam/junk folders regularly
  • Verify your email address

Push Notifications (Plus)

For instant alerts:

  1. Upgrade to itemID Plus
  2. Enable notifications in settings
  3. Allow browser notifications when prompted

Customize

Adjust notification preferences in your account settings. You can disable email notifications if you prefer checking manually.

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