What is facility feedback?

๐Ÿ”ง Facility Feedback1 min readยทUpdated today

Facility feedback on itemID

The facility feedback system allows operators of public or private facilities to collect condition reports from users โ€” quickly, anonymously, and digitally.

How does it work?

  1. The operator registers a facility on itemID (ID type: Facility)
  2. A QR code is placed on the facility
  3. Passersby scan the QR code to report the facility's condition
  4. The operator sees the reports in their dashboard

Examples of facilities

  • Playgrounds and play equipment
  • Park benches and seating
  • Public restrooms
  • Waste bins and recycling stations
  • Sports facilities and exercise equipment
  • Lighting and infrastructure

Who can report?

Anyone with a smartphone can submit a condition report โ€” even without an itemID account. The QR code leads directly to the feedback page.

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