How do I report a condition?

🔧 Facility Feedback1 min read·Updated today

Submitting a condition report

When you see an itemID QR code on a facility, you can quickly and easily report its condition.

How it works

  1. Scan the QR code with your smartphone camera
  2. You'll be redirected to the facility's feedback page
  3. Choose a feedback category (e.g., "Damaged," "Dirty," "Not working")
  4. Optionally add a description and photo
  5. Submit the report

No account required

You don't need an itemID account to submit a report. The feedback page is publicly accessible and the report is recorded anonymously.

What happens after reporting?

The facility operator receives a notification about the new report and can update the facility's status accordingly.

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