Exploration
Achievement System
Badges, progress tracking, and milestone notifications in itemID.
Achievements & Gamification
Guide to the achievement system — badges, points, and exploration milestones.
Campaigns: Progress, Countdowns & Events
Detailed guide to campaign engagement — progress bars, countdowns, community goals, and event mechanics.
Campaign Management
Discover how organizations run marketing campaigns, golden ticket promotions, and souvenir collection challenges through the itemID platform.
Check-ins & Achievements
How check-ins work, what happens when you visit a place, and how achievements are awarded.
Check-in Methods
All check-in methods in itemID: geolocation, QR code, and manual confirmation.
City Analytics & Insights
Learn how itemID provides city marketing analytics including visitor flow data, check-in trends, and engagement metrics for tourism destinations.
City Campaigns
How campaigns work — time-limited events, special challenges, and seasonal activities.
City Claiming
How cities claim their exploration profile and join the city marketing program.
Using the City Map
Guide to the interactive city map — navigation, filters, layers, and map-based exploration.
City Exploration Overview
Introduction to City Exploration on itemID — connecting physical locations with digital exploration experiences.
Collector Achievement Track
The collector achievement system — tiers, progress, and how to earn collector badges.
Explorer Stats & Community Activity
Guide to viewing your explorer stats and community activity.
Exploration — Overview
Overview of the exploration system — places, trails, check-ins, and souvenirs.
Exploration Quotas
How quotas for places and trails work and what limits apply per plan.
The Explore Page
The public Explore page for discovering trails, places, and city profiles.
Exploring Cities
Complete guide to exploring cities on itemID — finding places, checking in, and collecting points.
Gamification Deep Dive
Detailed look at the achievement system — badge types, point awards, and ranking mechanics.
Golden Tickets in City Exploration
How Golden Tickets are integrated into city exploration — distribution, rewards, and rarity.
Getting Started Guide
Step-by-step Getting Started guide — from first visit to advanced explorer.
My IDs — Registry Page
The My IDs registry page — filters, sorting, views, and ID cards.
Creating Personal Places
How to create personal places — name, location, image, and visibility.
Place Search
How place search works — search criteria, filters, and result display.
Place Types: Organization vs. Personal
The difference between organization-managed and personal places in itemID.
Points of Interest
Everything about points of interest — types, details, check-in methods, and the hidden gems system.
QR Code Landing Experience
What happens when scanning a city exploration QR code — landing page, check-in, and content.
Souvenir Registration & City Rewards
How souvenir registrations are connected to city exploration and what rewards you earn.
Trail Builder: Creating Trails
The Trail Builder tool for creating and editing trails in itemID.
Trail Management
Learn how organizations create and manage curated walking trails with QR-enabled stops, progress tracking, gamification, and visitor analytics on itemID.
Trail Progress and Completion
How trail progress is calculated and what happens upon completion.
Trail Rewards & Unlockables
Detailed guide to trail rewards — completion badges, unlockable content, and bonus mechanics.
Sharing Trails
How to share trails — visibility settings, share links, and embedding.
Trails Guide
Complete guide to trails — curated routes connecting places with themed exploration experiences.
City Page Layout & Navigation
Guide to the city page UI — layout, navigation, and interactive elements.